Valid from 25 December 2014 |
I. GENERAL INFORMATION: |
Online shop kringle.pl, under adresemkringle.pl is run by Lasecki and company Sp. o.o. located at ul. Short 5, 32-031 Mogilany entered in the register of entrepreneurs kept by the District Court for Kraków-Śródmieście in Kraków, XI Commercial Division of the National Court Register - under the number KRS 0000377696, with a share capital of 50 000 zł paid in full, NIP 9442231391, No. Regon 121454316 |
II. DEFINITIONS: |
Used in the rest of the Regulations terms with the following meanings: |
Shop - online shop operating at http://www.kringle.pl/ua/lt/lv/by through which sold the products included in the offer; |
Purchase Agreement - an agreement signed by the company and Lasecki Sp. o.o. with the customer online store, in the manner specified in the Regulations; |
Delivery - delivery by the Seller to the Client ordered goods, which are performance benefits by Lasecki and company SP. o.o. under the Purchase Agreement. Delivery may be made by personal transport of the Seller or the use of services external supplier (courier of the Polish Post, or any other Partner Lasecki and Company Sp. Z oo); Password - set by the Client string of at least five characters required with the Login to submit order in the online Store; |
Client - any entity that has full legal capacity, has made Registration and visit the website to purchase goods in the store online; |
Consumer - a customer who is a natural person carrying out the entrepreneur legal action not directly related to its business or professional activity. |
Entrepreneur - Client running business activity within the meaning of the Act of 2 July 2004. Freedom of Economic Activity (Dz. U. 2010. No. 220, item. 1447, as amended. D.) |
Login - established by the Client, it individualizing mark, consisting of not more than thirty characters and required along with the motto to place an order in the Online Store; |
Regulations - these Regulations Online Store; |
Registration - Filling the Customer registration form located on the Website, by providing the required personal data and established by him: Login and Password; |
Partner Lasecki Sp. o.o. - Point of Sale, which belongs to the list of business partners and the company Lasecki Sp. o.o. |
Seller - Lasecki and company Sp. o.o. located at ul. Short 5, 32-031 Mogilany entered in the register of entrepreneurs kept by the District Court for Kraków-Śródmieście in Kraków, XI Commercial Division of the National Court Register - under the number KRS 0000377696, with a share capital of 50 000 PLN paid in full, NIP 9442231391, no Regon 121,454,316. |
Regular Customer - Customer purchasing the Online Store at least twice a month; |
Customer Account - space available for customers store after entering an email address and password that let ordering goods, tracking the status of orders, change and correct personal data, etc. |
Strona internetowa - strona internetowa, prowadzona przez Lasecki i spółka Sp. z o.o., na domenie internetowej kringle.pl/ua/lt/lv/by; |
Own transport - Delivery by the Seller from the customer purchased the product through employee Seller; |
III. KEY FEATURES AND BENEFITS SUBJECT TO PROVIDE |
1. The Seller sells goods through the online store Kringle Candle. |
2. Services provided by electronic means under these Regulations are to enable the use of the Internet Store Kringle Candle in order to conclude the sale agreement and its implementation. |
3. The subject of the benefits are candles, cosmetics, room fragrances, scented lamps and accessories lamps and washers. The seller must deliver the goods without defects. |
4. The contract for the provision of electronic services is concluded for an indefinite period of time. |
5. Orders in the manner specified in Article. VI, you can be made after registration. Then it creates a Customer Account. |
6. The customer, who has registered may submit Order by logging on to the Client Account using your email address and password. |
7. Orders are on Polish territory, Lithuania, Latvia, Ukraine, Belarus and Europe |
8. The customer may at any time terminate the agreement for the provision of electronic services. |
9. The Seller may terminate the contract for the provision of electronic services if the customer did not show activity at the Shop, in particular, has not made the contract or is not logged on the Customer Account within 2 years from the last activity. |
10. Termination of the agreement by either party, as well as its solution by mutual consent is tantamount to blocking client access to the Customer Account and deleting it. |
11. Seller may terminate the contract for the provision of electronic services if: |
a. the purpose of registration or the use of the services is of course contrary to the principles and objective of the Store, |
b. Client activity is contrary to the current moral standards, calls for violence or commit a crime, and if it violates the rights of third parties, |
c. received official notice of the unlawful nature of the data provided or related activities, |
d. received reliable information about the unlawful nature of the data provided or related activities and the previously announced that we intend to prevent access to the Customer Account. |
e. The customer is allowed to transmit unsolicited commercial |
f. The customer in serious or persistent breach of the provisions of the Regulations, |
g. given by the customer address data raise objectively justified doubts as to its accuracy or veracity of a doubt, these can not be solved by telephone contact or via e-mail. |
12. For objectively justified doubts referred to in paragraph. 11 letter g. to be understood, in particular, provide a non-existent village, the name of a nonexistent street in the village, enter the recipient's name dummy data (eg. as fabulous). |
13. A statement on the termination of a service contract electronically submitted by the Seller will be sent to your Customer's Account e-mail. Termination of the agreement for the provision of electronic services resulting in permanent disposal Customer Account. |
14. Declaration of termination of the agreement for the provision of electronic services submitted by the Client may be submitted by sending the content to the e-mail address to contact in a separate tab page Store website or by removing the Customer Account. |
15. If the termination was on the part of Seller's re-registration is possible after obtaining the consent of the Seller. |
16. Termination or termination by agreement of the parties contract for the provision of electronic services without prejudice to the execution of already concluded contracts of sale, unless the parties agree otherwise. |
17. The deadline to terminate the agreement in the cases referred to in paragraph. 9 and 11 is 14 days. |
IV. HOW TO COMMUNICATE WITH THE CONSUMER |
1. Head Sellers located in Mogilany Street. ul. Short 5, postal code 32-031 |
2. The customer can contact the Seller in particular via e-mail, address and phone (Customer Service Online Store) helpline |
3. Any complaints can be submitted, in particular, via e-mail at |
4. Address Sellers are also on the |
V. HARDWARE REQUIREMENTS: |
1. In order to purchase goods online store, customer must have available: |
A computer connected to the Internet. |
Internet connection (broadband recommended). |
Web browser compatible with MS Internet Explorer 7.0, Firefox 3, Opera 9 or newer running JavaScript support. |
Active e-mail account (e-mail). |
2. The customer may consent to enable your cookies. Detailed information about the purpose of storing and accessing information using cookies, as well as the identity of the client storage conditions or access to the information contained in the files Cookies, by setting the software installed in used by the Customer telecom terminal device and configuration services are in the Privacy Policy. |
VI. ORDER: |
1. Issuance of goods in the online store is an invitation to tender. Placing an order constitutes an offer within the meaning of the Civil Code, a complex Seller by the Client. After ordering Seller shall immediately proceed to its implementation in accordance with the provisions of these Regulations. |
2. Orders can be placed 24 hours a day all year round. Seller reserves the right to suspend orders on holidays or public holidays. Information about the suspension orders will be published on the Website. |
3. After selecting the goods available in the Online Store, the client places them in a virtual shopping cart. Throughout the duration of the purchasing customer is able to view the contents of your shopping cart, on a regular basis also can control the value of purchases. With commodity provides information about the availability or the expected date of availability. After deciding to purchase customer to place an order, you will be redirected to a form that enables logging in, where will be required to enter your login and password. |
4.1. For ordering you are required to register using the registration form located on the Website. Registration is seeking to obtain the Seller data necessary to execute the Sales Agreement, facilitate and shorten the time for receipt of further orders, without the need to always enter your personal information. The client registers with the following information: address, e-mail and sets a password. |
4.2. During registration it is also possible to provide the data for shipment. When the form is completed by the consumer are: |
a. Name, |
b. Home address (street, house number, apartment number, postal code, city, state, country) |
c. Phone |
4.3. Moreover, in a situation of frequent absence of the consumer at the place of residence, it is to provide an optional extra address for shipping (which eg. At work, bearing the indication of working hours). |
4.4. If the registration form is filled entrepreneur to ship the purchased goods shall be entered: |
a. The company, |
b. Tax Identification Number (NIP) |
c. Address (street, house number, apartment number, postal code, city, state, country) |
d. Name of the person to contact, |
e. Phone |
4.5. During registration, the Customer acquainted with the Rules of the Store and consent to the processing by the Seller of his personal data for the purposes and on the terms described in the art. XI Rules. Optionally the customer can also register during the consent to transfer his commercial vendors about the offer of the shop, ongoing promotions and contests. |
5. After registration provided by the Customer e-mail will be sent an activation link. Clicking the activation completes the registration process the customer and confirms the veracity of the data provided in the registration form. Along with the activation link you will receive a document in the Annex hereto. |
6. The seller may refuse to register the customer, if there are cases referred to in Article. III. 11. |
7. The decision to refuse registration, the Customer may be appealed within 14 days by submitting a claim in the manner indicated art. XIV Rules. |
8. After receiving the order store checks whether the magazine is available goods that customer wants to buy, and in the amounts indicated in the order. If the merchandise is available, store sends the customer an e-mail - order confirmation and confirmation of the contract - accepting the order for execution, confirming the specifications of the goods, the price including postage, chosen by the customer payment and the manner and date of delivery of the purchased goods . At this point, we concluded a sales contract on terms agreed by the parties - of the content in which the confirmation sent by the store corresponds to an order placed by the customer. |
9. In the absence of the goods specified in the order Customer Shop inform the client by e-mail or viewing a website when making purchases message addressed directly to the client stating that it can not fulfill the order possibly indicating the prolonged waiting time for performance of delivery or offering other goods with similar characteristics or other specification - referring to an order on the website. In this case customer decides on the way of its realization (partial realization or cancellation of the entire contract). In case of partial impossibility of performance of the contract as ordered by the client due to the lack of any of the items of the contract, the client will contact the employee vendors in order to establish rules for the implementation of the Agreement. The order will be executed without the missing item when the customer agrees. |
10. Goods covered by the sell-off and special offers are available while stocks last. Due to the limited amount of the above. goods orders placed after the exhaustion of stocks will not be able to be implemented by the Client you will be notified by phone or e-mail by an employee of the Seller. These changes will not affect the sales contract already concluded. |
VII. METHOD AND TIME LIMIT FOR COMPLIANCE WITH BENEFITS AND COST OF SUPPLIES |
1. For each product is given the expected delivery time, which, depending on the availability of the goods in the warehouse ranges from 1 to 10 days. The term of the entire order is determined by the product of the longest lead time. |
2. Shipments are delivered to specified by the customer in the order address by UPS |
For orders over 430 zł delivery by courier UPS on Europe territory is included in the price of the goods. |
For orders less than 430 zł cost of delivery by courier on Europe territory is 22,50 zł |
3. Each consignment of goods accompanied by proof of purchase consistent with a choice of the customer, ie. A receipt or invoice. |
4. The customer has the right to check, in the presence of the courier company employee, an employee of a partner or employee Zapachdomu.pl Resellers (in the case of Transport own Sellers) whether the goods delivered is in conformity with the order and draw up an appropriate report in the case of non delivery of the Purchase |
VIII. DISCOUNTS AND ALLOWANCES : |
Regular customers can receive special discounts and incentives available at the Online Store goods. The rules for granting discounts and benefits will be published on the Website. |
IX. METHOD AND PAYMENT DEADLINE |
Customers can use the following forms of payment: |
1. Payment by cash on delivery for orders of goods whose value does not exceed 500 gross zł (five hundred thousand). |
2. Payment by credit card through the online payment system Przelewy24.pl, while placing orders for contracts whose gross value does not exceed 4000 zł (four thousand zloty). |
3. Payment by bank transfer to the Seller's bank account (the order will be executed after the impact of the measures on the Seller's bank account) via the online payment system PayPal |
4. Client can use the voucher or promotional shopper received from the store or from another subject who makes a purchase vouchers for its customers. |
5. Immediately, no later than 30 days after the conclusion of the contract, the Seller sends the goods to the consumer through the operator when placing an order by the Client. The condition for release of the goods the customer is to realize the payment for the goods by the customer no later than 15 days from the date of the agreement. |
6. In the absence of payment by the Client within the period specified in IX.5, delivery of the goods will be executed immediately after the completion of payment by the consumer. |
X. PRICES |
1. All prices in the online store are given in Polish zloty and are gross prices contain VAT. Payment for the delivery of the object of sale is defined in art. VII. 2. If the prices do not include the cost of delivery in accordance with paragraph V.2. Regulations, they are collected separately and shown as a separate item on the bill or invoice. |
2. Podane ceny są wiążące w chwili składania zamówienia przez Klienta. |
3. 3. Subject to the provisions of Article. X.2 above, the Seller reserves the right to change prices, available in the online store goods and to carry out and remove all kinds of promotional and sales. These changes will not affect contracts already concluded. |
XI. PERSONAL DATA PROTECTION |
1. In order to purchase is necessary to register on the Store website, provide the data necessary for registration in accordance with the principles set out in Article. VI. 4.1. - 4.4 Rules and consent to the processing by the Seller and acceptance of the Regulations. |
2. The administrator of your personal information online shop is the seller. At any time the customer has the right to access and correct their personal data. |
3. The administrator of personal data may process the following data describing the use by the customer of the service provided electronically (operating data): |
a. mark identifying the client, |
b. denotations identifying the telecommunications network or computer system that was used by customer, |
c. information about commencement, completion and range of every use of the services provided by electronic means |
d. Information concerning the exercise by the recipient of the services provided electronically. |
4. The use of customer data during the registration in the store is voluntary, and the person who provides them shall have the right to access, correct and delete and cancel at any time expressed consents to the processing of personal data and to receive commercial offers sent by means of communication electronic. The customer may also agree to transfer him to an Internet address e-mails containing information about competitions and promotions Store. In this case the customer agrees to the processing of personal data by the store to impart this information. Consent to the transfer of the Customer commercial information referred to in the preceding sentence may be withdrawn at any time by deselecting the appropriate option after logging in the customer on the website of the store tab: your data. |
Provided by customers during the registration data are stored on servers vendors whose security correspond to the conditions resulting from the provisions of the Law on Personal data protection and regulations thereunder. More information is available on the website of the Store tab: Privacy Policy. |
5. Data provided by customers during the registration process can be used by the Seller for the purpose of orders placed by customers, including transmitted couriers who effects the supply of goods and entities supporting the electronic payment system (if those forms of orders have been selected by the customer), as well as in to recording sales and store customers, contacts related to the implementation of current and future orders and for tax purposes. |
6. Customer Data Store can be viewed by them, corrected and changed by logging on the website store using the Login and Password. |
7. The administrator of personal data is not made available in any other way than it is to store business and the scope of consent given and statements, information and data about customers any other third parties without a legal basis requiring the administrator of personal data such action and provides for making every effort that information is properly guarded, and in particular in the manner provided in the Act on protection of personal data (vol. one. OJ 2002, n. 101, item. 926 as amended.) and the Act on electronic services (Dz. U. No. 144, item. 1204, as amended.). |
8. The right to remove your data from the system store is synonymous with de-registration of the Client and termination of the contract. |
9. With the removal of Customer Account Administrator of personal data delete Customer's data permanently and irreversibly, thereby stopping the processing of personal data of the Client. Administrator reserves the right, however, the possibility of keeping data such as the time and IP address of the client login account is deleted after the needs of the police and the prosecutor's office and the data necessary for the settlement of the services until their settlement. |
XII. WITHDRAWAL FROM THE PURCHASE AGREEMENT |
1. In accordance with the Act of 30 May 2014 on consumer rights (Dz. U. 2014 pos. 827) The consumer has the right to cancel the contract of sale without giving reasons, within 14 calendar days from the date of delivery of the goods. To meet the deadline is enough to send a written statement before the deadline. In addition, for orders over 149 zł The consumer has the right to cancel the contract of sale without giving any reason within 30 calendar days from the date of delivery of the goods. |
2. The consumer has the right to withdraw from the contract without incurring any costs, except for: |
- Additional costs incurred by the consumer in connection with the choice of the method of delivery of goods other than the cheapest, normal delivery offered by the Seller and |
- The direct cost of returning the goods (the cost of shipping goods). |
3. The withdrawal is made by submitting a statement of withdrawal, which is available for download |
(Section XVI. MODEL FORM OF WITHDRAWAL) the seller shall immediately send the consumer confirmation of receiving a declaration of intent to withdraw from the agreement, indicated by the Consumer e-mail. |
4. In the event of use by the consumer of the right of withdrawal, the consumer is obliged to return the goods Seller immediately, ie. Not later than no later than fourteen (14) days to the address of the shop. The consumer may also return it by passing it to the receiving person authorized by the Seller, while keeping w / the deadlines. For to meet the deadline just reference things before its expiry. |
5. In the event of cancellation, the Seller shall immediately, not later, than 14 days from the date of receipt of the declaration consumer to withdraw from the contract, returns made by the consumer payment which has made for the implementation of the agreement of the departed. |
6. Seller shall refund payments using the same method of payment which used consumer. |
7. The consumer bears the direct cost of returning the goods (shipping) whereas in order to find a way to reach the goods the Seller can not destroyed. |
8. The right to withdraw from the Purchase Agreement is not entitled to a consumer in respect of contracts: |
in relation to contracts: |
- The provision of services, if the entrepreneur has made a full service with the express consent of the consumer, who has been informed before the provision that under the provision of the entrepreneur will lose the right to withdraw from the contract; |
- In which the price or remuneration depends on fluctuations in the financial market that the trader does not control, and which may occur before the deadline to withdraw from the agreement; |
- In which the object is to provide for the non-prefabricated, manufactured according to the specifications of the consumer or his maid meet individual needs; |
- In which the object is to provide for the rapid decay dispersible or having a short shelf life; |
- In which the subject of the provision is the thing delivered in a sealed container, which after opening the package can not return due to health protection or hygiene reasons, if it were unsealed after delivery; |
- In which the subject of the benefits are things that after delivery, due to their nature, are inextricably linked with other things; |
- In which the subject of the provision of alcoholic beverages, the price of which has been agreed at the conclusion of the contract of sale and the supply of which can only take place after 30 days and the value of which depends on fluctuations in the market, the trader does not control; |
- In which the consumer has specifically demanded that the entrepreneur came to him in order to make urgent repairs or maintenance; if the trader provides additional services other than those where the performance of the consumer demanded or provides things other than the parts necessary for repair or maintenance, right of withdrawal granted to the consumer for additional services or goods; |
- Which are the subject of the provision of sound or visual recordings or computer software delivered in a sealed package, if the package has been opened after delivery; |
- By delivering newspapers, periodicals or magazines, with the exception of subscription contracts; |
- Concluded at a public auction; |
- For the provision of accommodation other than for residential purpose, the carriage of goods, car rental, catering, services related to leisure activities, events, entertainment, sports or cultural, if the agreement marked a day or period of performance; |
- For the supply of digital content which is not stored on a tangible medium if the performance has begun with the express consent of the consumer before the deadline to withdraw from the contract and after having informed him by a trader of the loss of the right of withdrawal. |
XIII. DESCRIPTIONS OF GOODS |
Seller informs that the descriptions of goods available in the Online Store, are current and consistent with the facts. |
XIV. COMPLAINTS |
1. If the goods purchased are defective customer can lodge a complaint Sellers through the means of communication specified in Section I. Regulations, ie. In writing to the Seller's address or via e-mail or telephone. |
2. Customer is entitled to make a claim on both the performance of the sales contract and the performance of the contract for the provision of electronic services. Adjusting responsibility is contained in the Civil Code, in particular Article. 556 and Art. 556 [1] - 556 [3] of the Civil Code. |
3. Notification of complaint should, although it is not a requirement for consideration of the complaint, be submitted on the form completed legibly containing: |
- first name and last name |
- order number |
- Description of the defect |
- The date of purchase |
4. Application of the mouth. 3 of this art. XIV will be an easier and allow for efficient consideration of the complaint. |
5. Complaints can be submitted via e-mail at e-mail: dystrybucja@lasecki.pl |
6. The complaint will be dealt with within 14 days of its submission. |
XV. FINAL PROVISIONS |
1. The Seller reserves the right to change the Rules of the change in the Regulations do not apply to orders placed before the change. The amended Regulations will be published on the Website and will take effect after seven (7) days from the date of publication. The new Regulations will determine in its content the date of its entry into force. Any change in the Rules of registered Customers will also be notified by email with the right to terminate the agreement within 14 days. Amendments to the Regulations come into force on the expiry of the notice period. For orders placed before the entry into force of amendments to the Regulations, the provisions of the Regulations in force at the time of the contract.If |
2. In matters not covered by these Regulations, the relevant provisions of Polish law, in particular the Civil Code and the Law on Consumer Rights (Dz. U. 2014, item 827). |
3. For customers who are not consumers do not apply the provisions of Section XI of these Rules "WITHDRAWAL FROM THE CONTRACT OF SALE". |
Kringle.pl - Legal Notice |
4.1. All rights to the Site http://kringle.pl, including the text and the graphics, mechanisms of information, layout and other elements of the Site are reserved. |
4.2. Use and use of the content posted on the Site does not imply the acquisition by users any rights to the elements contained therein. |
4.3. With parts of the Website can be used only to the extent permitted use, designated provisions of the Act dated 4 February 1994. On Copyright and Related Rights (Dz. U. No. 24, pos. 83, as amended. Chg.) Of the Act of 27 July 2001. protection of databases (Journal of Laws No. 128, item. 1402) and the Act of 16 April 1993. unfair competition (Dz.U.93.47.211 as amended). |
4.4. It is forbidden to be made for any purpose and in particular the commercial without the prior written consent of Lasecki and company Sp. o.o., copy, modify in any way Site, in whole or in part. |
5. Customers can access the Rules at any time, via a link found in the footer on the main page and download it and make it print http://Kringle.pl/regulamin.php. Consolidation, security, access and confirm the consumer the relevant provisions of the sale agreement by sending the consumer to the specified e-mail and by attaching to the package containing the product print a receipt or invoice. |
6. Seller provides for the amicable settlement of any disputes before the mediation proceedings or before the Commissioner of Consumer Rights. |
7. In the case of impossibility to reach an agreement as indicated in paragraph. 2. The court of competent jurisdiction for the resolution of the dispute would be the court competent for the Seller. Preceding sentence shall not apply to disputes involving the consumer. |
XVI. MODEL FORM OF WITHDRAWAL |
(This form should be completed and returned just in case you wish to withdraw from the contract) |
- To [here the trader should enter the name of an entrepreneur, full address and, if available, fax number and e-mail] |
- I / We (*) hereby give notice / announce (*) on my / our withdrawal from the contract of sale of the following things (*) contract for the supply of the following items (*) contract for work consisting in performing the following things (*) / provision of the following services (*) |
- Date of the agreement (*) / received (*) |
- Name of consumer (s) |
- Address of consumer (s) |
- Signature of consumer (s) (only if this form is notified on paper) |
- Date |
(*) Delete as appropriate. |